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Accessibility

Since its early days, Arena Stage has played a pioneering role in providing access for people with disabilities to its productions. With the grand opening of the Mead Center for American Theater, Arena Stage is dedicated more than ever to providing access for all patrons.

With updated assistive-listening technology, accessible seating in all three venues, and performances that are captioned and described we strive to meet the needs of everyone with disabilities.

Use the navigation menu at right to find information on the services you may require. You may also contact the sales office at 202-488-3300(V), 202-484-0247 (TTY), or use our information request form for more information.

 

FOR PATRONS WITH PHYSICAL OR MOBILITY NEEDS

  • Accessible seating/locations are available in the Fichandler, Kreeger and Kogod Cradle. Patrons may either remain in their wheelchairs or transfer to theater seats. Patrons who would like to remain in their wheelchairs during the performance should request wheelchair-accessible locations when buying their tickets. To see the wheelchair seating locations please visit our Plan your visit page. view more
  • The Mead Center has accessible entrances to the building and all three theaters. The building's open layout allows most locations to be easily accessed without encountering a door.
  • Accessible restrooms are available on all levels of the Mead Center.
  • An elevator operates between the Main Entrance level (off Sixth Street) to the Main Lobby. A second elevator services the Kreeger Theater Orchestra, Main Lobby, and Terrace levels. A ramp may be used to enter the center from the parking garage.
  • Courtesy wheelchairs are available for loan to navigate the Mead Center. We suggest that those planning on using one of our wheelchairs bring someone to assist them around the Mead Center, since our volunteers and staff are not able to leave their posts to assist.*

ACCESSIBLE PARKING

  • Onsite accessible parking is limited and available on a first-come, first-served basis. You must call the Box Office in advance (202-488-3300) to reserve a space. The cost is $20 per performance. Vehicles must bear a valid Department of Motor Vehicles disability parking placard or license plate.
  • For other parking information, visit the transportation and parking section of our website. view more

For further information on any of these free services, contact the Sales Office at 202-488-3300, 202-484-0247 (TTY), or use the information request form.

* We may request your ID to be held when checking out accessible materials and devices.

 

FOR PATRONS WITH LIMITED SIGHT, LOW VISION, OR WHO ARE BLIND

AUDIO-DESCRIBED PERFORMANCES

  • Audio description is a carefully timed narration of the onstage visual elements in the performance, including the action, costumes and scenery. Program notes are available 10 to 15 minutes before show time. The description is broadcast live simultaneously via an inconspicuous FM receiver. Patrons may choose a single earpiece or dual headset.
  • This service is prescheduled on selected Saturday matinee performances for each production in our subscription season. Click here to view a list of this season's Audio-Described Performances.
  • Patrons may pick up their receiver and headset, free-of-charge, at the Visitors Services Desk, located to the left in the building's Main Entrance.*
  • Audio-Described subscription packages are available! Call 202-488-3300 or 202-484-0247 (TTY).

OTHER SERVICES

  • Program books are available in large-print and Braille formats at all performances.*
  • Audio-recorded programs are available on request of at least two weeks' notice.

PARKING

  • Onsite accessible parking is limited and available on a first-come, first-served basis. You must call the Box Office in advance (202-488-3300) to reserve a space. The cost is $20 per performance. Vehicles must bear a valid Department of Motor Vehicles disability parking placard or license plate.
  • For other parking information, visit the transportation and parking section of our website.

For further information on any of these free services, contact the Sales Office at 202-488-3300, 202-484-0247 (TTY), or use the information request form.

* We may request your ID to be held when checking out accessible materials and devices.

 

FOR PATRONS WHO ARE DEAF OR HARD OF HEARING

OPEN-CAPTIONED PERFORMANCES

  • Open-Captioned performances provide patrons with live text presentation of onstage dialogue on a four-foot LED sign. An experienced captioner scrolls up to three lines of text at a time in sync with the actors' spoken word.
  • Open-captioned performances are prescheduled on selected Wednesday evenings for each production in our subscription season. Click here to view a list of this season's Open-Captioned Performances.
  • Open-Captioned subscription packages are available! Call 202-488-3300 or 202-484-0247 (TTY).

SCRIPT LOAN PROGRAM

  • The Script Loan Program is available for patrons who find that reading the play before attendance increases their experience. Arena Stage will mail you a copy of the script for the play you are seeing before your performance.
  • E-mail access@arenastage.org or request a script when you buy your tickets. Scripts are only available for loan on advance request and must be returned on the day of your scheduled performance.
  • Scripts may be returned to the Visitor Services Desk or mailed to:
    Arena Stage: Accessibility
    1101 Sixth St., SW
    Washington, DC 20024

OTHER SERVICES

  • A TTY information and sales line is available at 202-484-0247.
  • Assistive Listening Devices amplify and clarify the sound onstage. The devices may be used in any seat at any performance in the Fichandler, Kreeger and Kogod Cradle. Headsets with induction neck loops are available for patrons who use hearing aids and cochlear implants with a "T" switch.
  • There is no charge for headsets. They are distributed on a first-come, first-served basis from the Visitor Services Desk, located to the left in the building's Main Entrance.*

PARKING

  • Onsite accessible parking is limited and available on a first-come, first-served basis. You must call the Box Office in advance (202-488-3300) to reserve a space. The cost is $20 per performance. Vehicles must bear a valid Department of Motor Vehicles disability parking placard or license plate.
  • For other parking information, visit the transportation and parking section of our website. view more

For further information on any of these free services, please call the Sales Office at 202-488-3300 (voice) or 202-484-0247 (TTY), or e-mail.

* We may request your ID to be held when checking out accessible materials and devices.