Arena Stage Digital Wallet

Logging In

1. You can access your online digital wallet at wallet.arenastage.org.

2. Use your arenastage.org account email to begin the log in process. If you have not yet purchased tickets, you can register for a new account with the "Register a New Account" button.

3. Use your arenastage.org account password to log in. You can also request a code to your email to help you log in without your password. If you need to reset your password, you can click "reset your password" to do so.

Accessing Tickets in Your Digital Wallet

1. Your tickets will all appear in your digital ticket wallet, organized chronologically from top to bottom on mobile and left to right on desktop.

2. If you click or tap on each set of tickets, you can access your dynamic QR codes, as well as links to purchase parking, drinks, and concessions.

3. You can access tickets to events that have passed by clicking the "History" tab, located at the bottom of your screen on mobile and in the top right corner of your screen on desktop.

4. To return to a previous screen, click the arrow located at the bottom of your screen on mobile and in the top right corner of your screen on desktop.

Understanding Your Digital Tickets

1. Your tickets include a QR code, your seat section, row, and seat number, your order number, your name, and the price and price type of your ticket(s).

2. You may have a time-sensitive QR code, which becomes available at a certain date and time. On time-sensitive tickets, TrueTickets will provide you with a date and time listed in place of the QR code to let you know when your QR code will become available.

3. Apple users can add their tickets into their Apple wallet by clicking or tapping the "Add to Apple Wallet" button. Google Wallet compatibility will be available soon!

4. You can find more information on our legal and ticketing policies by clicking the buttons on the bottom of the screen.

5. Use the links on your screen to purchase add-ons like parking, drink tickets, boxed meals, and tickets to upcoming productions!

Sharing Tickets

1. Click on the brigtht red "Share" button above your tickets to share them with your friends and family. If your ticket type can not be shared, the share button will be gray, and will let you know that your ticket(s) can not be shared. See the FAQ section to see which ticket types are unable to be shared.

2. Type in the full name of the person you are sharing your tickets with.

3. Select the ticket(s) you are sharing to that person.

4. Agree to the terms of use for sharing tickets and click "Next". Please note that resale tickets shared with the Share function may not be admitted into the theater.

5. Review the tickets you are about to share and click "Confirm".

6. Click "Share With Your Guest", and send the link to the intended recipient! Once they accept the tickets, their name will appear on the tickets you have shared with them!